Terms & Conditions

Terms and Conditions
Effective Date: October 01-2025
Company: FlexTower
Location: Huntington Beach, California, USA

Welcome to FlexTower. By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully before using our site or placing an order.

1. General Use
By visiting our website or purchasing a FlexTower product, you confirm that you are at least 18 years old and legally able to enter into a binding agreement. These terms apply to all users of the site, including customers, visitors, and contributors of content.

2. Products and Services
FlexTower designs, manufactures, and sells home fitness systems and related accessories. Products may be purchased directly through our website or in person. We reserve the right to modify or discontinue any product at any time without prior notice.

3. Orders and Payments
All orders placed through our website are subject to acceptance and availability. Prices are listed in U.S. dollars and include applicable taxes where required. We reserve the right to refuse or cancel any order if fraudulent or unauthorized activity is suspected.

4. Shipping
We offer shipping across the United States. Estimated delivery times are provided at checkout but may vary depending on location and carrier delays. FlexTower is not responsible for delays caused by third-party couriers or unforeseen circumstances.

5. Returns and Refunds
We stand behind the quality of our products. If you are not fully satisfied, you may return your FlexTower product within 30 days of delivery for a full refund, provided it is unused and in its original packaging. To initiate a return, please contact us through the Contact Us form on our website. Return shipping costs may apply.

6. Warranty
FlexTower products are covered by a limited one-year warranty against manufacturing defects. This warranty does not cover normal wear and tear, misuse, improper installation, or modifications made after purchase. Proof of purchase is required for all warranty claims.

7. Intellectual Property
All content on the FlexTower website—including text, images, graphics, logos, and designs—is the property of FlexTower and protected under U.S. and international copyright laws. You may not copy, reproduce, or distribute any part of our content without prior written consent.

8. Limitation of Liability
FlexTower is not liable for any injuries, damages, or losses resulting from the improper use or installation of our products. Always ensure correct setup and consult a professional installer (absolutely required for installation).

9. Privacy
Your privacy is important to us. Any personal information submitted through our website is handled in accordance with our Privacy Policy, available on our website.

10. Changes to Terms
FlexTower reserves the right to update or modify these Terms and Conditions at any time. The latest version will always be posted on this page with the updated effective date.

11. Contact Us
For questions, concerns, or support, please reach out through the Contact Us form on our website.